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Privacy Policy - from xylem design

Xylem Design

Last updated: 3rd August 2026

1. Who I Am

Xylem Design is a UK-based website design business.

If you have any questions about this policy or how your data is handled, you can contact:

Email: hello@xylemdesign.co.uk

Website: www.xylemdesign.co.uk

2. What Information I Collect

I may collect the following information:

  • Name

  • Email address

  • Phone number (if provided)

  • Business details

  • Information submitted through contact forms

  • Website usage data (via analytics tools)

3. How Your Information Is Collected

Your information may be collected when you:

  • Fill in a contact form

  • Email me directly

  • Visit the website (through cookies and analytics tools)

4. How Your Information Is Used

Your information is used to:

  • Respond to enquiries

  • Provide website design services

  • Communicate about projects

  • Send invoices or proposals

  • Improve the website experience

  • Analyse website performance

I do not sell or share your personal information for marketing purposes.

5. Legal Basis for Processing

Under UK GDPR, I process personal data on the following lawful bases:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

6. Third-Party Services

I use trusted third-party services to operate my business. These may include:

  • Hostinger (website hosting)

  • Google Workspace or Gmail (email communication)

  • Google Analytics (website analytics)

  • Payment providers (if applicable)

These providers may process data on my behalf in accordance with their own privacy policies.

7. Cookies

This website may use cookies to:

  • Analyse traffic

  • Improve performance

  • Provide essential website functionality

You can control cookies through your browser settings.

If you use a cookie banner, it should link to this policy.

8. How Long Data Is Kept

Personal information is retained only for as long as necessary to:

  • Provide services

  • Meet legal or accounting obligations

  • Resolve disputes

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent where applicable

To exercise these rights, please email hello@xylemdesign.co.uk .

10. Data Security

Reasonable technical and organisational measures are in place to protect personal data from unauthorised access, misuse or disclosure.

11. Changes to This Policy

This privacy policy may be updated from time to time. The latest version will always be published on this page.